Effective Date: 6 July 2025
Last Updated: 6 July 2025
GatePass (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website (www.gatepassevents.com), mobile app, and related services.
We collect personal information directly from you when you:
Buy a ticket or register for an event
Sign up as a promoter or vendor
Subscribe to updates or contact us
Use any of our features including WhatsApp or Tawk.to chat
The types of data collected may include:
Full name
Email address
Phone number
Payment details (processed securely by Stripe)
Device and browser info
Event preferences
We do not store your card details. Payments are handled via third-party payment processors like Stripe or Wave (if integrated).
We use your information to:
Process ticket purchases and bookings
Communicate updates or changes to events
Verify promoter or vendor identity
Provide customer support
Improve the user experience
We only share information when necessary, such as:
With payment providers (e.g. Stripe)
With event promoters (only if you opt in)
With legal or regulatory authorities if required
Our website uses cookies to:
Keep you logged in
Remember your cart or booking details
Help us understand site usage and performance
You can disable cookies in your browser settings at any time.
You have the right to:
Request a copy of your data
Ask us to update or delete your data
Withdraw consent at any time
Lodge a complaint with a regulator
Contact us at privacy@gatepassevents.com to exercise these rights.
We implement technical and organisational measures to protect your data. Our site uses SSL encryption, and all transactions are securely handled.
We use services such as:
Stripe (payments)
Eventin (event registration & ticketing)
Tawk.to (live chat)
WhatsApp (communications)
Each may collect data as per their own policies. We encourage you to read their terms.
We may update this policy as our platform evolves. Any significant changes will be communicated on this page.
For questions or concerns, please contact:
Email: info@gatepassevents.com
Support: support@gatepassevents.com